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Coord. Member Outreach

Company: Christus Health
Location: Alexandria
Posted on: May 19, 2019

Job Description:

Description
POSITION SUMMARY:



The outreach coordinator will be responsible for reaching out to physicians and coorporations to help promote health and wellness through an active lifestyle. Outreach Coordiantor will be the lead person in Alexandira. Operational duties include: generating membership reports, assisting with interviewing, hiring, and training employees; addressing complaints, data entry,organizing special events, and assisting the director with marketing and sales efforts. Outreach Coordinator will also assist the director with other duties as assigned. Follows the CHRISTUS Health Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information.



CORE COMPETENCIES



Action Oriented -- Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.

Customer Focus -- Building strong customer relationships and delivering customer-centric solutions.

Communicates Effectively -- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Decision Quality -- Making good and timely decisions that keep the organization moving forward.

Collaborates -- Building partnerships and working collaboratively with others to meet shared objectives.

Nimble Learning -- Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Demonstrates Self-Awareness -- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.

Goals -- Completes quarterly goals

Delivering the Mission -- Performs duties as defined in this job description and demonstrates mastery of role





MAJOR RESPONSIBILITIES:



1. Assist director by acting as the main point of contact at Louisiana Athletic Club-Alexandria

Obtain physician referrals that allow LAC to be a part of member's care plan
Promote CHRISTUS Senior Wellness Program
Assist director with coordinating marketing and sales efforts for new memberships
Develop, implement, and manage a corporate wellness program through LAC
Organize community wellness events
Assist with service desk duties as needed
Orient newly hired associates at LAC-Alexandria
Provide membership tours and information about the facility and services to prospective clients
Develop and manage a retention plan for members
Assist at LAC-Pineville as needed





Requirements
Requirements:
Experience with health and wellness programs and at risk populations preferre

CPR
Certification in exercise physiology preferred

Keywords: Christus Health, Alexandria , Coord. Member Outreach, Other , Alexandria, Louisiana

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