Hotel Front Desk Clerk
Company: Holiday Inn Alexandria Downtown
Location: Alexandria
Posted on: January 22, 2023
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Job Description:
Do you have a passion for service and love to put a smile on
people's faces? Then you might be an excellent fit for the hotel
front desk agent position on our guest services team! You'll
welcome guests, manage their account information, and ensure they
have everything they need for an exceptional stay. Job seekers
interested in working in a high-energy environment with growth
opportunities and flexible hours should start their application
today!
Responsibilities:
Field customer complaints when necessary
General bookkeeping: ensure all hotel guest account information is
accurate and up-to-date
Work with the housekeeping staff to ensure rooms are ready for new
guests
Greet, check-in, and check out guests when they arrive and leave
the premises, distribute keys and room assignments, and record
credit card information
Take incoming calls, online and in-person room bookings requests,
and answer questions about guests' needs involving room rates,
available rooms, amenities, rewards programs, and special
requests
Qualifications:
Working knowledge of Microsoft Office and reservation management
systems
High school graduate, GED recipient, or equivalent
1+ year of hotel industry experience or related job preferred
Possesses strong customer service skills, interpersonal skills,
organizational skills, and time management skills
Comfortable taking telephone calls and mitigating stressful
situations
About Company:
A family-owned franchise that provides a fun, fair, and safe work
environment.
Looking for Great Smiling Faces!
We are the place you want to work -- great pay with great
benefits!
Keywords: Holiday Inn Alexandria Downtown, Alexandria , Hotel Front Desk Clerk, Other , Alexandria, Louisiana
Click
here to apply!
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