AlexandrialaRecruiter Since 2001
the smart solution for Alexandria jobs

Service Coordinator

Company: Home Instead Senior Care
Location: Alexandria
Posted on: February 19, 2021

Job Description:

We are looking for a Service Coordinator - The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. Primary Responsibilities :

  • Reflect the values of Tailored Home Care LLC, (d.b.a. an independently owned and operated Home Instead franchise).
  • Answer incoming calls in a friendly, professional and knowledgeable manner.
  • Create and maintain client and CAREGiver schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
  • Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
  • Follow up with all client and CAREGiver issues to ensure their problems are resolved.
  • Enter and maintain accurate client and CAREGiver records in the software system.
  • Increase client loyalty to Home Instead by utilizing the consultative sales process to better meet our current client needs.
  • Follow up and communicate CAREGiver and client issues to ensure problems are resolved.
  • Design, test and implement a responsive contingency plan that ensures 100% maintenance of Service Hours.
  • Recognize and capture opportunities to increase service hours to enhance and/or increase quality care.
  • Field new client inquiries over the phone in a knowledgeable manner, enter the information into the software system and work with team to communicate and prepare for the Care Consultation.
  • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
  • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team. Secondary Responsibilities :
    • Participate as needed in all CAREGiver meetings
    • Conduct Service Inquires and Care Consultations following the consultative sales process.
    • Perform any and all other functions and responsibilities deemed necessary
    • Maintain regular attendance at the office to execute job responsibilities Education/Experience Requirements :
      • High school graduation or the equivalent
      • One year of related business experience or an equivalent combination of education and work experience may be considered
      • Must possess a valid driver's license
      • MUST have prior scheduling experience (experience with CLEAR CARE is a bonus) Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead Senior Care, Alexandria , Service Coordinator, Other , Alexandria, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Remote Work-From-Home Independent Contractor - Call Center Representative
Description: Job DescriptionWe got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops. Our well-known clients are seeking Independent Contractors to (more...)
Company: Liveops
Location: Roxie
Posted on: 03/3/2021

CDL A Regional Truck Driver - 1 yr EXP req
Description: Short Haul Regional Runs: Enjoy Huge Earnings WEEKLY Home Time At EPES Transport, we re hiring experienced CDL-A Truck Drivers for Short Haul Southwest Regional opportunities that offer guaranteed (more...)
Company: Epes Transport System Inc
Location: Baton Rouge
Posted on: 03/3/2021

Make Up To $17/Hour - Deliver With Doordash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Paulina
Posted on: 03/3/2021


Make Up To $17/Hour - Deliver With Doordash
Description: Your time. Your Goals.What
Company: Doordash
Location: Pride
Posted on: 03/3/2021

Want A Quick $300 Today?
Description: 1 Enter Email 2
Company: Part-Time-Cash
Location: Baton Rouge
Posted on: 03/3/2021

Make Up To $17/Hour - Deliver With Doordash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Belle Rose
Posted on: 03/3/2021

Lead Power Systems Engineer
Description: Join a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanization.--GHD is growing and we are looking for exceptional (more...)
Company: GHD
Location: Baton Rouge
Posted on: 03/3/2021

Extra Duty Police Officer
Description: The Extra-Duty Police Officer I maintains a safe and peaceful working environment for the faculty, staff and students of FRANU--and serves as liaison between FRANU and
Company: Franciscan Missionaries of Our Lady Health System
Location: Baton Rouge
Posted on: 03/3/2021

Earn $300 Taking Surveys, Takes Only Minutes Long
Description: Big Brands Paying
Company: Part-Time-Cash
Location: Baton Rouge
Posted on: 03/3/2021

Earn $350 Taking Surveys, Takes Only Minutes Long
Description: Big Brands Paying
Company: MoneyAtHome
Location: Baton Rouge
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Alexandria RSS job feeds