AlexandrialaRecruiter Since 2001
the smart solution for Alexandria jobs

Tax Associate - 3+ tax seasons experience required

Company: Intuit
Location: Alexandria
Posted on: November 19, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.- You'll advance our goal of -Powering Prosperity Around the World- by providing expert guidance and explanations of tax and technical terms to our customers.- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence-Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers-
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers-Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences-Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions-Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Alexandria , Tax Associate - 3+ tax seasons experience required, Other , Alexandria, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


PCA/Youngsville
Description: Job Description Seeking qualified compassionate caregiver to provide
Company: Home Instead
Location: Lafayette
Posted on: 12/2/2020

Warehouse Worker - Package Handler
Description: Shift: Sunrise/Preload 3:00 AM - 9:00 AM WAREHOUSE WORKER PACKAGE HANDLER Find out what you ll become as a Package Handler at UPS.
Company: United Parcel Service
Location: Lafayette
Posted on: 12/2/2020

Accountant - Bookkeeper
Description: Overview Join Our Virtual Bookkeeping Network At Intuit, our mission is to power prosperity around the world. QuickBooks Live Expert Bookkeeper's support that mission to our QuickBooks Live customers (more...)
Company: Intuit
Location: Baton Rouge
Posted on: 12/2/2020


Armed Security Officer
Description: Job Description
Company: CHRISTUS Health
Location: Lake Charles
Posted on: 12/2/2020

RN Act Phys Rehab Osch STP A
Description: Description Summary: Assesses, plans, implements, evaluates and documents nursing care in accordance with
Company: CHRISTUS Health
Location: Lake Charles
Posted on: 12/2/2020

Auto Care Center
Description: Are you an ace with car maintenance
Company: Connexus
Location: Baton Rouge
Posted on: 12/2/2020

Earn more this Fall, deliver with Uber Eats
Description: Earn more this Fall, deliver with Uber Eats Forest Hills, MI 2854 C2-756288 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just (more...)
Company: Uber Eats
Location: Alexandria
Posted on: 12/2/2020

Now Hiring in Crowley
Description: Job Description Home Instead Senior Care is looking for caring and compassionate CAREGivers
Company: Home Instead
Location: Lafayette
Posted on: 12/2/2020

Make up to $16/hour - Deliver with DoorDash
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Lake Charles
Posted on: 12/2/2020

Network Engineer
Description: Description Robert Half Technology has an immediate opening for a Network Engineer in the Baton Rouge, LA area Do you have a strong knowledge of Cisco, Internet protocols, interfacing, security, server, (more...)
Company: Robert Half
Location: Baton Rouge
Posted on: 12/2/2020

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Alexandria RSS job feeds