Registered Nurse - Transfer Center

Company: Rapides Regional Medical Center
Location: Alexandria
Posted on: February 24, 2021

Job Description:

Description
SHIFT: Nights (rotating weekends)
SCHEDULE: Full-time

Are you passionate about delivering superior, patient-centered care? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Float Pool Registered Nurse today with Rapides Regional Medical Center .
At Rapides Regional, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

• • Tuition Reimbursement/Assistance Programs
  • Student Loan Repayment
  • Paid Personal Leave
  • 401k (100% annual match 3%-9% of pay based on years of service)
  • Identity Theft Protection discounts
  • Auto, Home, and Life Insurance options
  • Adoption Assistance
  • Employee Stock Purchase Program (ESPP) You contribute to our success. Every role has an impact on our patients lives and you have the opportunity to make a difference. We are looking for a dedicated Registered Nurse like you to be a part of our team.
    The Life of an HCA Nurse
    
    Transfer Center nurses are in a unique position to make a difference. They support various units within the hospital. They have high-level critical thinking skills, vast clinical knowledge, and are able to stay calm under pressure.
    
    Responsibilities:
    The Transfer Center RN is responsible for coordinating direct admissions and hospital transfers to and from RRMC with the intent to transfer each patient to an appropriate HCA MidAmerica Division hospital. Perform bed management duties.
    
    What You Will Do In This Role:
    • Work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information.
    • Follow specific protocols, policies, procedures, and utilize established resources.
    • Work collaboratively with team members ensuring appropriate patient admission and patient placement.
    • Work collaboratively with team members to ensure exceptional consumer experience.
    • Efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns, advise when appropriate.
    • Establish and maintain a high degree of awareness and knowledge of hospitals medical staff, services, and special programs.
    • Assist in data collection, monitoring, evaluation, and analyzing of triage problems for the purpose of developing and implementing protocols, policies, and procedures.
    • Exhibit and model exceptional customer relationship behaviors, including telephone and personal contact with all of the call center s customer groups (i.e. physicians and their office staffs, callers, and fellow employees).
    • Maintain composure and customer-centric communication with challenging callers.
    • Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
    • Prioritizes workload to effectively perform bed management duties while facilitating transfers to and from RRMC.
    • Other duties as assigned.
    • Must be proficient in EMTALA.
    • Exceptional communication and interpersonal skills with physicians and their offices to coordinate admission.
    • Problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the physicians, and the hospital.
    • Knowledge of basic hospital services.
    • Ability to analyze information of a complex nature.
    • Ability to organize and prioritize multiple complex tasks.
    • Proficient in Microsoft Office applications, Internet searches, and relevant data bases.
    • Ability to work independently and under pressure to follow through on issues.
    • Ability to communicate clearly and concisely, both verbally and in writing.
    • Ability to establish and maintain long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
    • Ability to work effectively with other employees and external parties. Qualifications
      What Qualifications You Will Need:
      • Graduate of an accredited school of nursing; BSN preferred
      • Licensed to practice in the State of Louisiana as a Registered Nurse
      • Minimum five years of progressive nursing experience
      • ICU and ED background preferred Rapides Regional Medical Center is an award-winning 350+ bed hospital and ER in Alexandria, Louisiana that offers a wide array of services ranging from Cancer Care to Wound Care, and our medical staff includes doctors in more than 30 medical specialties.
        At Rapides Regional we believe that well-defined values are the key to nurturing staff and patient satisfaction. By joining our team you contribute to the positive culture of the hospital, which directly impacts the well-being of your patients, their families, your colleagues, and your own personal job satisfaction. We invite you to learn firsthand what our unwavering commitment to patient satisfaction, service excellence and professional expertise can do for your career.
        HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
        Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
        We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
        Notice
        Our Company s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here .
        For questions about your job application or this site please contact HCAhrAnswers at 1-844-###-#### option 1.
        
        Associated topics: cardiothoracic, infusion, intensive care unit, neonatal, nurse clinical, nurse rn, psychiatric, recovery, surgical, unit

Keywords: Rapides Regional Medical Center, Alexandria , Registered Nurse - Transfer Center, Healthcare , Alexandria, Louisiana