Assistant Director Patient Access
Company: HCA
Location: Alexandria
Posted on: July 28, 2022
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Job Description:
Are you a service-oriented, patient-focused healthcare leader?
Do you enjoy working in a fast-paced, first-class care facility?
Take your career to the next level as an Assistant Director of
Patient Access at Rapids Regional Medical Center Rapides Regional
Medical Center is a 380-bed acute care hospital located in downtown
Alexandria. The hospital was founded in 1903 and now offers a
variety of specialties from trauma and cardiac care to surgery and
pediatric/women's services. HCA Healthcare offers multiple health
insurance plan options for you to select the coverage that best
meets your needs. Choose from medical, vision, and dental plans
that accommodate your lifestyle. You can also take advantage of
other employee benefits such as the Employee Stock Purchase Plan
(ESPP), Tuition Reimbursement, Student Loan repayment, PTO, Flex
Spending both healthcare and childcare, Consumer Discounts and our
matching 401(k). As the Assistant Director of Patient Access, you
will lead the department in delivering superior care to every
patient on every visit. You will assist the Director in daily
operations of all Patient Access functions and serve as the liaison
between the Shared Service Center (SSC) and the facility. What you
will do in this role: --- Provide a clear understanding to all PTAC
staff of what the monthly metric goals are and how the department
directly impacts these metrics and share with them what they can do
to help improve the statistics/metrics. --- Handle all escalated
patient and physician concerns to fullest Patient/Physician
satisfaction possible --- Work with leaders in non-PTAC departments
to ensure that any new co-workers hired in areas with registration
responsibilities have the opportunity to attend the Patient Access
training --- Inform the Patient Access Director of any significant
issues in the Patient Access area (i.e. preregistration delays,
pre-authorization back logs, increased time to register patients,
etc.) --- Ensure quality review measurements are in place ---
Inform all PTAC and other departments in a timely manner of any
Registration process or workflow changes within the HIS system,
etc. --- Determines trends in operational performance and
identifies process improvement opportunities including but not
limited to up-front collections, reduction in insurance unbilled
and reduced percentage of error Qualifications: Bachelor's degree
required; however, the requirement can be waived if currently
enrolled in a Bachelor's program. Minimum 3 years of relevant
experience with at least 2 of these years in a healthcare
management role or successful completion of the Parallon Manager
Trainee Program. Parallon is an industry leader in revenue cycle
services. We partner with over 650 hospitals and 2,400 physician
practices nation-wide. Our parent company, HCA Healthcare, has been
consistently named a World's Most Ethical Company by Ethisphere and
is ranked in the Fortune 100. We are dedicated to ensuring our
patients have the best experience even after they leave our
facilities. We are an equal opportunity employer and value
diversity at our company. We do not discriminate on the basis of
race, religion, color, national origin, gender, sexual orientation,
age, marital status, veteran status, or disability status.
Keywords: HCA, Alexandria , Assistant Director Patient Access, Executive , Alexandria, Louisiana
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