Registered Nurse Transfer Center - St Frances Cabrini Patient Intake
Company: Christus Health
Location: Alexandria
Posted on: May 3, 2024
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Job Description:
Summary:The Registered Nurse Transfer Center is responsible for
evaluating, coordinating, processing, screening, and documentation
of patient transfers into the CHRISTUS Health System. The CHRISTUS
Transfer Center RN will collaborate with relevant business partners
for appropriate level of care and transport of patients into the
CHRISTUS Health system. The CHRISTUS Transfer Center will be
responsible for obtaining appropriate medical and demographic
information and coordinating communication between the referring
and receiving physician as well as between healthcare facilities.
The CHRISTUS Transfer Center RN will efficiently engage appropriate
departments in the transfer process. The CHRISTUS Transfer Center
RN will utilize problem solving and customer service skills to
determine the best course of action for the patient, the physician,
and the hospital by working closely with facility House
Supervisors, referring physicians, ED and inpatient staff to ensure
the effective and efficient transfer of every patient. This
position requires the full understanding and active participation
in fulfilling the Mission of CHRISTUS Health. It is expected that
the associate demonstrate behavior consistent with the Core Values.
The associate shall support CHRISTUS Healths strategic plan and the
goals and direction of their Performance Improvement Plan
(PIP)Responsibilities:Exhibits excellent customer service skills,
including telephone and personal contact with all CHRISTUS Transfer
Center groups (i.e. physicians, case managers, nurses,
administrators, and colleagues)Maintains a high level of
professionalism at all timesMaintains a patient-centered mentality
at all timesAnticipates and prioritizes critical transfer
issuesAppropriately escalates concerns/barriers that require
administrative judgment based on hospital policies and
proceduresAppropriately escalates concerns/barriers that require
administrative judgment based on hospital policies and
proceduresAccepts new assignments and performs additional duties as
requested in a professional mannerWorking collaboratively with team
members, the CHRISTUS Transfer Center RN uses and follows specific
protocols, policies, procedures and established resources to ensure
appropriate and efficient transferMaintains timely knowledge of all
current and future transfer requestsCollaborates with CHRISTUS
hospitals ED, House Supervisors, Administrators, and physicians to
ensure appropriate and timely transferWorks closely and proactively
with House supervisors to understand daily capacity, availability
and patient flowRemains proficient in EMTALAUtilizes ability to
organize and prioritize multiple complex tasksUtilizes ability to
problem solve and make decisions quicklyMaintains proficiency in
computer systems and databases for the purpose of excellent patient
care, accurate data collection, monitoring and evaluationResponds
to all callers with the aid of computer systems and
databasedProficient in using the transfer center
softwareKnowledgeable in MeditechAttends team meetings,
in-services, and trainings to maintain up to date knowledge of
software systems and new processesEstablishes and maintains a high
degree of awareness and knowledge of hospitals medical staff,
services and special programsCommunicates with House Supervisors at
the hospital to access bed availability and changes in service
availability, each shiftCollaborates with team members to maintain
standard call listsRegularly updates service availability and
contact informationStays up to date on new physician/service
changes by reading emails and attending team
meetingsRequirements:Associate's Degree in NursingRN License in
state of employment or compactBLSWork Type:Full TimeEEO is the law
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Keywords: Christus Health, Alexandria , Registered Nurse Transfer Center - St Frances Cabrini Patient Intake, Healthcare , Alexandria, Louisiana
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